ABOUT US | OUR LETTER TO YOU | INITIAL DISCLOSURE DOCUMENT | PRIVATE POLICY | CONTACT US
 
 
   
 
 


about our mortgage service

Key facts about our mortgage service
 

1. The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

 

2. Whose products do we offer?
Mortgages
We offer mortgages from the whole market.
We only offer mortgages from a limited number of lenders. See on the right panel for the complete list of lenders.
We only offer mortgages from a single lender.

 

3. Which service will we provide you with?

Mortgages
We will advise and make a recommendation for you after we have assessed your needs.
You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

 

4. What will you have to pay us for this service?

Mortgages
No fee.
A fee.

You will receive a key facts illustration when considering a particular mortgage which will tell you about any fees relating to it.

 

5. Who regulates us?

Select Mortgages is authorised and regulated by the Financial Services Authority. FSA Register number is 300204.

Our permitted business is advising on and arranging mortgages and general insurance.

You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register/ or by contacting the FSA on 0845 606 1234.

 

6. What to do if you have a complaint

If you wish to register a complaint, please contact us:

In writing to:
Compliance Officer at Select Mortgages and Loans,
Brynhir Lodge, Blue Anchor, Penclawdd, Swansea, SA4 3JB
by phone:
Telephone: 01792 850 017

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

 

7. Are we covered by the Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim .

Mortgages
Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. Further information about compensation scheme arrangements is available from the FSCS
 
NB - Buy to Let mortgages may not be covered by the MCCB/FSA protection

LEISURE
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General Quotation

We'll calculate the best deal for you
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ANY PROPERTY USED AS SECURITY, WHICH MAY INCLUDE YOUR HOME, MAY BE REPOSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

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